Everything you need to manage your BookWithZara account. Can't find what you're looking for? Email us at hello@bookwithzara.ca
You have three URLs:
Booking page: book.bookwithzara.ca/yoursalon — share with clients for online booking
Admin panel: book.bookwithzara.ca/yoursalon/admin — manage your services, hours, and stylists
Dashboard: book.bookwithzara.ca/yoursalon/appointments — view and manage all bookings
Best places: Instagram bio, Google Business Profile, business cards, your website, and text messages to clients who call. The more places you share it, the more bookings you'll get.
Your admin PIN was provided when your account was set up. It's a 4-digit code that protects your dashboard. If you've forgotten it, email hello@bookwithzara.ca and we'll reset it.
Admin panel → Hours tab → set open/close times for each day → toggle "Closed" for days off → Save. Changes take effect immediately.
Admin panel → Services tab. To add: fill in service name, category, duration (minutes), and price, then click Add. To edit: click any existing service. To remove: toggle it to inactive.
Buffer time is the gap between appointments. Set it in Admin panel → Salon Info. If you set 15 minutes, there will always be at least 15 minutes between the end of one appointment and the start of the next.
Admin panel → Hours tab → click "+ Add Break" under any day. Set a start time, duration (15 min to 2 hours), and optional label (Coffee, Lunch, etc.). Up to 5 breaks per day. Clients won't see slots during break windows.
Admin panel → Stylists tab. To add: fill in name, bio, and optionally their Google Calendar ID. To deactivate: click Deactivate (keeps their history). To remove permanently: click Remove.
Each stylist has their own 4-digit PIN. When they log in, they see only their own bookings and blocked dates. The owner PIN shows everything.
You set your own cancellation policy in Admin panel → Salon Info. It's displayed to clients on the booking confirmation screen before they book.
In your dashboard, click the "+" or "Walk-in" button. Fill in the client's name, service, and time. The system will check for conflicts before confirming.
In your dashboard, there's a toggle to pause Zara. When paused, she stops replying to messages. Turn her back on anytime with one click.
Yes. Every message is logged in your Zara Inbox tab. You can read full conversations, see booking outcomes, and review flagged conversations anytime.
Common causes: hours not set, date is blocked, all slots are taken (waitlist shows instead), or Google Calendar ID not connected. If none of these solve it, email us at hello@bookwithzara.ca.
After 5 wrong PIN attempts, you're locked out for 5 minutes. Just wait and try again. If you've forgotten your PIN entirely, email hello@bookwithzara.ca.